about us

The Connected Claim Services team of qualified and certified adjusters have more than 75 years of combined experience and draw on highly specialized knowledge, impeccable skills, and extensive training to deliver results in a timely manner at a fair price. 


We offer insurance claim adjusting for all lines including residential, heavy equipment, auto and inland marine and have a deep understanding of how to substantially improve returns on all types of salvage.


Connected Claim Services primarily focuses on assets insured through municipal insurance trusts and routinely processes insurance claims totaling $4 billion in combined damages annually. 


CCS has been the primary insurance adjusting firm to lead the way in restoring damages that resulted from the historic Category 5 Hurricane Michael that made landfall near Panama City, FL, which as of July 2019 has caused over $25 billion in damages.

​meet the management

Barry   Barbee

Barry is the President and CEO of CCS. After serving in the United States Army during Operation Desert Storm, he started his career bringing windows based estimating to the forefront at Mitchell and then creating and launching the APD Division at Eberl Claims Service. Over the last 25 years, he has managed client relations, teams of 100 plus independent adjusters and held leadership positions during every major hurricane event since Hurricane Katrina. Barry currently sits on the Board of Directors of the National Auto Body Council and serves as the organization’s Director at Large. Barry enjoys golf, deep-sea fishing and giving back to communities as much as possible. Barry has 3 children Andrea, Sam and Andrew.


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Katie   Pharr

Katie is the Chief Operations Officer at CCS, where she represents the company among industry partners and is responsible for forging strategic partnerships. In addition, she assists in overseeing the daily operations and tracking KPI performance. She has over 13 years of experience in the insurance service space with a strong background in data analytics and relationship building. Katie consults regularly with the National Auto Body Council and serves on their Membership Committee. In her downtime, she enjoys yoga, exploring new food scenes, and trivia nights with friends.


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John  hollingsworth

John is the Director of Client Relations at CCS. He has worked for over 15 years in the leadership and personal development field. For the last four, he has been extensively involved in the collision and restoration industry working with owners on developing higher performing teams. John's passion is helping others uncover their untapped potential and in his downtime, enjoys fishing, painting, and mountain biking.


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​Our  Guiding  Principles

We intend to be the premier claim service provider to Municipality Insurance Trusts.

We place the highest value on our reputation in the industry and will represent our clients under these values.

We do W.I.T. "Whatever it takes".

We serve as a leader in our industry. We do this by applying ethical principles that make significant differences.

We exceed our clients' expectations and pursue excellence.

Set goals daily, weekly, and monthly for the Team to establish a clear view of our company’s future.

We bring strong product knowledge with our diverse team which yields exceptional work quality with a smile.

We strive to raise the expectations among insurance providers. We will achieve this goal by being prompt, providing financial security, all while building strong customer relations.

We develop relationships with our customers to make a positive difference in their lives.

We are a customer-centric company that provides unsurpassed service and premium value to our customers.

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